Privacy Notice

A2B Driving Ltd
Effective Date: 01/01/2026

1. Who We Are

Business Name: A2B Driving Ltd
Data Controller: A2B
Address: 86–90 Paul Street, London, EC2A 4NE, United Kingdom
Email: info@a2bdriving.com
Telephone: 07956 416915
Website: A2B Driving

A2B Driving Ltd is the data controller responsible for your personal information and is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Information We Collect

We may collect and process the following information:

Personal Details

• Full name
• Postal address
• Email address
• Mobile telephone number
• Emergency contact information (where provided)

Driving Tuition Information

• Driving licence details
• Theory test status
• Practical test information
• Lesson records and progress reports
• Instructor observations and training notes

Payment Information

• Records of payments made by bank transfer, card, or cash
• Invoices and receipts

Vehicle Recording Information

Our tuition vehicles are equipped with dashcams that record:

• Video footage
• Audio recordings within the vehicle

These recordings may capture pupils, passengers, road users, and surrounding events during lessons.

3. How We Use Your Information

We use your personal information to:

• Arrange and provide driving lessons
• Manage bookings, cancellations, and rescheduling
• Communicate with you regarding lessons and driving tests
• Monitor and record pupil progress
• Process payments and maintain financial records
• Improve the quality and safety of driving tuition
• Investigate accidents, complaints, disputes, or insurance claims
• Comply with legal, regulatory, and tax obligations

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract

Processing is necessary to provide driving tuition services and manage your lessons.

Legal Obligation

Processing is required to comply with accounting, taxation, and other legal obligations.

Legitimate Interests

Processing is necessary for:

• Maintaining pupil records
• Managing business operations
• Ensuring road safety
• Protecting the business against complaints, fraud, or legal claims
• Reviewing driving performance and lesson effectiveness

Consent

Where consent is required (for example, publishing testimonials or photographs), we will obtain your consent beforehand and you may withdraw it at any time.

5. Communications

We may contact you by:

• Telephone
• SMS/Text Message
• Email

We do not send marketing newsletters or promotional emails unless you specifically request information from us or consent to receive it.

6. Dashcam and Audio Recording

A2B Driving Ltd uses dashcams with audio recording for legitimate business purposes including:

• Safety and security
• Accident investigation
• Insurance claims
• Complaint handling
• Protection of pupils and instructors

Recordings are:

• Stored securely
• Accessed only when necessary
• Not shared unless there is a legitimate legal or business reason
• Retained only for as long as necessary

Where recordings are required as evidence in connection with an accident, complaint, criminal investigation, or insurance claim, they may be retained for longer.

7. Sharing Your Information

We may share your information with:

• Professional advisers and accountants
• Insurance providers
• Legal advisers
• Regulatory authorities where required by law
• Law enforcement agencies where legally required

We do not sell, rent, or trade your personal information to third parties.

8. Data Retention

We retain personal information only for as long as necessary.

Typical retention periods include:

Record Type

Retention Period

Pupil records and lesson history

Up to 2 months after the final lesson

Financial records

1 years plus the current tax year

Driving test information

Until no longer required

Dashcam footage

Normally 30–90 days unless required for an investigation or claim

Retention periods may be extended where necessary to establish, exercise, or defend legal claims.

9. Data Security

We take appropriate technical and organisational measures to protect your information, including:

• Password-protected devices
• Secure storage of electronic records
• Restricted access to personal information
• Secure disposal of records no longer required

While every effort is made to protect personal information, no system can guarantee absolute security.

10. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where applicable
• Request restriction of processing
• Object to certain processing activities
• Request transfer of your data where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 1.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the matter.

You also have the right to lodge a complaint with:

Information Commissioner's Office

Website: Information Commissioner's Office (ICO)

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in legal requirements or business practices. The latest version will be available upon request and, where applicable, on our website.